Made safe is a promise made

The wellbeing of our valued guests, our teammates,
and all of our families remains our top priority

Explore this page to find additional resources to help round out your shopping experience, both in store and online. Learn about the shopping experience, from our people, stores and products; and how we treat your safety as our top priority. Explore additional options for your shopping experience, including curbside pickup or home delivery. Read some tips on how you can be a partner in our in-store safety, and find information on your local store hours.

What to expect


We follow industry best practices and take every precaution to protect our guests and our teammates.

All teammates are PPE equipped

Guidelines and direction are clearly communicated to guests for their safety and the safety of our teammates

We are committed to continual learning and improving our protocols to ensure safety at every level of guest interaction



Chainwide, we are committed to making our stores a clean and safe place to shop and work.

We adhere to rigorous store cleaning and disinfecting protocols, over and above our standard cleaning procedures

We are sanitizing all touchpoints, cleaning the belts, and adding more wipes and hand sanitizing units throughout the store

• We strongly recommend face masks or face coverings for everyone shopping in our stores.  We will follow any local guidelines for mask mandates. Please contact your local store with questions. 



We have updated food preparation, care and packaging safety procedures in our fresh departments. Made Safe stickers are applied to products handled and packaged safely.


– Hot and cold fried chicken/tenders

– Hot and cold Home meal replacements and sides

– Hot and cold rotisserie chickens

– Hot and cold whole/slice pizzas, Stromboli, Oh-Boys, breadsticks/knots/rolls

– Hot and cold wings, ribs, and pulled pork

– Made to order and Grab-n-Go green salads


– All in-store packaged bread and rolls, primarily located on the bread wall

– All in-store packaged corn bread SKUs


• Destinations/products that are required to have Made Safe sticker applications are as follows:

– Fried seafood dinners

– Cold fried products

Always safe.
Always delicious.


Groceries delivered in as little as an hour

We’ve partnered with Instacart to offer you the convenience of grocery delivery. Instacart’s network of personal shoppers will grocery shop for you and deliver your order directly to your doorstep so you can spend more time doing what you love.

Let us do the shopping for you

Pick your items online and then pick them up at the store. You don’t even need to leave your car; our personal shoppers will bring your groceries to you. It’s that easy!  

Your health & safety.
Our top priority.

Safe shopping involves of us all doing our part. With the wellbeing of everyone our top priority, we have taken a great deal of care to ensure the safety of our customers and our teammates.

Before coming to our store, check here to find out about these initiatives, and what you can do to protect yourself and others.

We are committed to ensuring our customers and teammates remain safe and secure.

We have undertaken a number of measures within our stores to provide an optimal shopping experience:

• We encourage adherence to safe social distancing per CDC guidelines

• Masks and hand sanitizer provided to sales associates for use throughout the day

• Plexiglass shields at check-out

• Reduced store hours to allow for expanded nightly disinfection

• Day-long cleaning and disinfection of high traffic areas

• We strongly recommend face masks or face coverings for everyone shopping in our stores.  We will follow any local guidelines for mask mandates. Please contact your local store with questions. 


Some reminders of what you can do as our partner in safety:

• Please designate one person in your household to do the shopping

• Wear a disposable face mask or re-usable facial covering

• Respect social distancing

• Do not enter store if you are not feeling well or show any symptoms

Thank you for doing your part!

store information


Individual store hours may vary. 

For details on your specific store, please visit our store locator >


Effective immediately for the stores in MA, new pharmacy hours are listed below:

Mon- Fri: 8am-8pm, Sat-Sun: 9am-5pm

Pittsfield • Great Barrington • Webster • Gardner • Main & Cambridge • Worcester • Shrewsbury • Mountain Road 

We follow strict protocols so you can shop safely and comfortably.