Market 32, Sutton MA #244
Richard Laflash, Bakery Teammate
Here at Market 32 in Sutton, MA, we have an exceptional teammate in our bakery department. His name is Richard Laflash. Rich never fails to be punctual on a daily basis with a smile on his face. He has been with our store since we opened in 2015.
For YEARS, the bakery team in Sutton has been receiving scores of 100% on mystery shops because of Rich and his excellent customer service skills. It is no secret that Rich goes above and beyond for any guest in need anywhere, anytime. He is known for going out of his way to escort guests to specific products they may be looking for. If Rich doesn’t know the answer, you can be sure he’ll do anything in his power to find out!
Rich is not only great with customers, but an asset to his team as well. He is well known for keeping a pristine donut and bagel case, knowing that it is the first thing the customers see when they walk in the front doors. Rich gives so much of his time and effort to the company. He comes in early or stays late if needed. He will even periodically come in on days off to help.
Expressing how Richard Laflash is exceptional is an understatement.